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Terms of Use

• General Terms
• Trial Policy
• Recurring Subscriptions
• Cancellation Policy

General  Terms
All users, trial recipients, and subscribers acknowledge the following Terms of Use by their engagement with our website and company.

• CANDID COMMODITIES LLC is an Illinois Limited Liability Company (herein known as "CANDID COMMODITIES"). CANDID COMMODITIES provides educational subscriber-based services through various electronic newsletters and software, but does NOT advise its clients or any other person to buy or sell positions in securities or commodities. It is simply CANDID COMMODITIES's goal to empower its clients to confidently make their own independent trading decisions. CANDID COMMODITIES also does not receive any form of payment or other compensation for publishing information, news, research or any other material concerning any securities or commodities on our site, nor does CANDID COMMODITIES publish any information on the site that is intended to affect or influence the value of securities or commodities.
• CANDID COMMODITIES is not registered as a broker, independent broker, broker-dealer, investment advisor, agent or representative of the U.S. Securities and Exchange Commission, or any similar authority. The Company does not recommend to any Client of their financial suitability to trade equities or commodities. CANDID COMMODITIES offers no analysis or advice regarding its clients' individual financial suitability to trade equities or commodities and, under no circumstances, shall CANDID COMMODITIES be liable to any visitor, user, and/or any third party for any financial losses, lost opportunities, indirect, special, incident, consequential, punitive, or any other damages whatsoever. CANDID COMMODITIES assumes no responsibility or liability for any inaccuracies, mis-statements, errors, or fabrications contained within any documents, data, materials, and web site pages contained herein and associated pages, either through error or negligence. All information is provided solely as a courtesy to our visitors.
• You agree to hold CANDID COMMODITIES harmless for any act resulting directly or indirectly from this site, its data, content, materials, associated pages and documents.
• The information on the website pertaining to each product’s trading characteristics such as trading volume, risk management, and style of trading is provided solely as a courtesy and subscribers should note that market conditions may dictate that trading occurs outside of these parameters on occasions. The impact of live trading conditions can result in substantial differences in the performance in contrast to hypothetical parameters.
• Subscriptions may not be assigned or transferred to any other person or entity. Subscriber must promptly inform CANDID COMMODITIES of the following: Changes in the expiration date of any credit card used in connection with the Service; changes in home or billing address; and apparent breaches of security, such as loss, theft, or unauthorized disclosure or use of an ID or password. Until CANDID COMMODITIES is notified by e-mail of a breach in security, the Subscriber will remain liable for any unauthorized use of the Service. CANDID COMMODITIES shall not be considered notified until a reply is received from Member Services.
• You are authorizing CANDID COMMODITIES to e-mail you periodic updates and announcements, as well as your regular newsletter subscription and software signals. If you are not interested in receiving any further e-mails from us, you may contact us at anytime to unsubscribe.

Trial Policy
When registering for a trial subscription to our products, trial recipients are required to acknowledge CANDID COMMODITIES’ Terms of Use which includes our Trial Policy as detailed below. Please carefully read these policies prior to requesting a trial to our products as these policies are strictly enforced.

• In order to start a 14-Day trial to our Auto-Systems and Email Advisories, clients will be required to provide personal billing information via a credit card account on our secure payment page. The trials are billed at a reduced cost of $19 per product. This is non-refundable under any circumstance. Upon initial registration, clients will be provided a 14-Day (fourteen consecutive days) trial period which enables them to evaluate the product(s) with no further obligation to CANDID COMMODITIES.
• Access to the Auto-Systems and Email Advisories on a trial basis will terminate after 14 days. Those who wish to establish ongoing access to the products on a permanent, recurring basis must return to the CANDID COMMODITIES website and purchase a regular subscription to the product(s) of their choosing. You are urged to contact Member Services for assistance as required.
• The CC Indicator Suite charting package is available on a subscription basis only. While CANDID COMMODITIES may offer promotional discounted pricing for a limited time, any such promotional or trial pricing offers revert to a regular monthly or quarterly subscription in which the subscriber will be charged the regular package pricing if CANDID is not notified a minimum of 3 days prior to the end of the promotional period. This is solely the responsibility of the customer and there are no refunds under any circumstances whatsoever.
• CANDID COMMODITIES and certain affiliates reserve the right to contact clients during trial periods and thereafter to provide assistance and solicit feedback on the products.
• For certain products, trial recipients may be required to “opt in” via email in order to receive our products which are delivered exclusively via email. Failure to do so may result in trial recipients not receiving all or a portion of our informational products during the trial period. Additionally, for certain products the pertinent details of how to access the products (such as software downloads and login information) may require that the trial recipient “white list” our domain and that of our email distribution software. CANDID COMMODITIES is not responsible for unsuccessful attempts to communicate with clients electronically as a result of computer spam filters, privacy settings, and “junk” email configurations. It is the sole responsibility of the trial recipient to contact us promptly if problems are encountered.
• CANDID COMMODITIES may be required to communicate with affiliates, brokerage firms, FCMs, third party software providers, and other unnamed entities as required to facilitate the delivery of our products.
• CANDID COMMODITIES is not responsible for errors made by the client when purchasing product trials or subscriptions that result in charges above and beyond expectation. All sales are final as acknowledgement of these Terms of Use is required prior to submission.

Abuse of Trial Subscriptions
If a person is found to have used multiple trial accounts or the CANDID COMMODITIES has reason to believe that a customer may have abused the trial system through fraud or otherwise, the alleged customer's credit card will be charged our monthly or quarterly subscription rate of the corresponding Service for each violation. If possible, the client will be contacted by phone and/or by email, if such action occurs. The sole purpose of this provision is to limit abuse of the trial subscription process and to enhance the quality of our services to those paying for our services.

Trial Subscriber Violations
For each client to gain access to information provided by CANDID COMMODITIES, the client agrees to abide by the Terms of Use and Trial Policy and accepts this legal document by means of an electronic signature. CANDID COMMODITIES allows only one 14-day trial period per product every 90 consecutive calendar days per Client, within a one-year period. The Company defines "Client" as a household, workplace, duplicate IP addresses, or any other means that the Company may use to identify duplicates. The Company will only use this information should it be reasonably determined that a Client or individual or entity has potentially violated the agreement. Our system records the necessary information to turn over to collection agencies, etc. The Company will only charge the credit card provided by the client at the initial registration for a trial subscription if the Company has reasonable proof of a breach of this agreement. The amount charged for violations will be equivalent to one monthly or quarterly subscription fee. The Company reserves the right to use a collection agency to collect any outstanding balances. CANDID COMMODITIES reserves the right to seek appropriate punitive damages.

Recurring Subscriptions
All recurring subscribers are additionally bound by the following terms.

• In order to establish a recurring subscription to CANDID COMMODITIES products, clients must submit payment by credit card debit on our website subscription purchase page. The client must select the terms for the recurring billing (i.e. monthly or quarterly) as well as identify the products to be subscribed. Recurring billing will remain as is until CANDID COMMODITIES receives a change or cancellations request. Note that all change and cancellation requests are only confirmed after an email response is received from Member Services.
  
• Subscribers will be automatically renewed for the original term upon expiration, unless CANDID COMMODITIES is notified via e-mail (support@candidcommodities.com) no less than three (3) days prior to the membership expiration/renewal date. It is the sole responsibility of the subscriber to be aware of the recurring renewal date. The subscriber hereby authorizes CANDID COMMODITIES to charge the subscriber credit card on file for the ongoing cost of membership indefinitely until such notice is provided to and confirmed by the company. All subscription sales are final.
• CANDID COMMODITIES reserves the right to terminate any and all subscriptions as it deems necessary if it elects to no longer provide its information to the public. This is at its sole discretion and only after providing advance notice of its intention to do so. In such case, CANDID COMMODITIES will cancel the recurring billing of any and all subscriptions affected by the execution of such right. Prorated refunds may be offered to those who qualify.

Cancellation Policy
Subscription to our services may be terminated at any time, and without cause, by either CANDID COMMODITIES or the Subscriber by e-mailing support@candidcommodities.com at least three days prior to the monthly or quarterly subscription renewal date. When termination is requested by a Subscriber, the subscription fees are NON-REFUNDABLE. Subscribers are liable for charges incurred by them until termination of service. Cancellation of service is not official until the Subscriber receives e-mail confirmation from CANDID COMMODITIES. If the Subscriber does not receive a cancellation confirmation within 48 hours of request (excluding weekends and holidays), Subscriber must contact us immediately to confirm the Subscriber's e-mail address is correct and that the cancellation notice was received by CANDID COMMODITIES.

If you are unclear or do not understand or fully acknowledge the above Terms of Use, please contact us for clarification prior to engaging in a trial or recurring subscription. All trial and recurring subscription sales are final.