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Frequently Asked Questions

RISK DISCLOSURE STATEMENT:  THERE IS A RISK OF LOSS IN TRADING STOCKS, ETFS, COMMODITY FUTURES, DERIVATIVES, OPTIONS, FOREX AND CRYPTOCURRENCIES. THIS RISK CAN BE SUBSTANTIAL AND THEREFORE INVESTORS SHOULD CAREFULLY CONSIDER THEIR FINANCIAL SUITABILITY PRIOR TO TRADING. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE PERFORMANCE. THE SOFTWARE, STRATEGIES, CHATROOMS, WEBSITES AND ANY ASSOCIATED WEBSITES OR DIGITAL VENUES ARE FOR EDUCATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS AN EXPRESS OR IMPLIED PROMISE OR GUARANTEE THAT YOU WILL PROFIT OR THAT LOSSES MAY BE LIMITED IN ANY MANNER WHATSOEVER. USERS OF THE INFORMATION ACCEPT SOLE RESPONSIBILITY FOR THE OUTCOMES OF THEIR DEPLOYMENT AND HOLD CANDID COMMODITIES, LLC AND ANY ASSOCIATED COMPANIES, AGENTS, MANAGEMENT, OWNERS, EMPLOYEES, INDEPENDENT CONTRACTORS AND CUSTOMERS HARMLESS WITHOUT RESERVATION. PLEASE TRADE RESPONSIBLY.

TESTIMONIALS DISCLOSURE:  ANY TESTIMONIALS ABOUT THE PRODUCTS AND SERVICES ON THIS OR ANY AFFILIATED WEBSITES, DIGITAL VENUES, SOCIAL MEDIA, PRINT MEDIA OR IN PERSON MAY NOT BE REPRESENTATIVE OF OTHER CUSTOMERS AND IS NOT A GUARANTEE OF FUTURE PERFORMANCE OR SUCCESS. THE TESTIMONIALS REPRESENT A MOMENT IN TIME AND CUSTOMER SATISFACTION LEVELS ARE SUBJECT TO CHANGE WITHOUT NOTICE. THE EXPERIENCES SHARED ARE NOT TYPICAL OF WHAT YOU CAN EXPECT TO ACHIEVE AND THE CLAIMS HAVE NOT BEEN VERIFIED. YOUR RESULTS MAY DIFFER MATERIALLY FROM THOSE EXPRESSED DUE TO A NUMBER OF FACTORS. WE DO NOT TRACK THE TYPICAL RESULTS OF OUR CURRENT OR PAST CUSTOMERS. AS A PROVIDER OF EDUCATIONAL INFORMATION, WE DO NOT HAVE ACCESS TO THE PERSONAL TRADING ACCOUNTS OR BROKERAGE STATEMENTS OF OUR CUSTOMERS.

COMMODITY FUTURES TRADING COMMISSION (CFTC) RULE 4.41:  HYPOTHETICAL AND SIMULATED TRADING PERFORMANCE RESULTS HAVE CERTAIN INHERENT LIMITATIONS, SOME OF WHICH ARE DESCRIBED HEREIN. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE SHOWN. IN FACT, THERE ARE FREQUENTLY SHARP DIFFERENCES BETWEEN HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS AND THE ACTUAL RESULTS SUBSEQUENTLY ACHIEVED BY ANY PARTICULAR TRADING PROGRAM. ONE OF THE LIMITATIONS OF HYPOTHETICAL PERFORMANCE RESULTS IS THAT THEY ARE GENERALLY PREPARED WITH THE BENEFIT OF HINDSIGHT. IN ADDITION, HYPOTHETICAL TRADING DOES NOT INVOLVE FINANCIAL RISK, AND NO HYPOTHETICAL TRADING RECORD CAN COMPLETELY ACCOUNT FOR THE IMPACT OF FINANCIAL RISK IN ACTUAL TRADING. FOR EXAMPLE, THE ABILITY TO WITHSTAND LOSSES OR ADHERE TO A PARTICULAR TRADING PROGRAM IN SPITE OF TRADING LOSSES ARE MATERIAL POINTS WHICH CAN ALSO ADVERSELY AFFECT ACTUAL TRADING RESULTS. BECAUSE THESE TRADES HAVE NOT ACTUALLY BEEN EXECUTED, THE HYPOTHETICAL RESULTS MAY HAVE UNDER-OR-OVER-COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS SUCH AS LACK OF LIQUIDITY. THERE ARE NUMEROUS OTHER FACTORS RELATED TO THE MARKETS IN GENERAL OR TO THE IMPLEMENTATION OF ANY SPECIFIC TRADING PROGRAM WHICH CANNOT BE FULLY ACCOUNTED FOR IN SIMULATED TRADING OR IN THE PREPARATION OF HYPOTHETICAL PERFORMANCE RESULTS AND ALL OF WHICH CAN ADVERSELY AFFECT ACTUAL TRADING RESULTS.

ALL SUBSCRIPTIONS ARE AUTOMATIC AND RECURRING IN NATURE. THERE ARE NO REFUNDS OR PRORATED RETURN OF FEES ON PAID SUBSCRIPTIONS. TO CANCEL, MEMBERS ARE REQUIRED TO NOTIFY THE HELP DESK A MINIMUM OF 3 DAYS IN ADVANCE OF THE AUTOMATIC RECURRING BILLING DATE BY EMAILING [email protected].